What a truly awesome experience!! Took my sons Infinity G35 to HDM to get some new mufflers put on to make it sound more like a teenager car. After getting the Magna Flow mufflers put on, it wasn't what he was expecting so we called them up to see what we could do. (It's not like we could return it). The nice man on the phone came up with some solutions to get my son what he wanted and asked us to bring the car back down so they could do the work. He said "they want us to be a customer for life, not just this one time" so they were willing to do what they could to make us happy. After my son picked up his car today, if he knew how to do a backflip, he would have done 3!! Thank you to all the crew at Hazel Dell Mufflers, you made my son very happy!!